Ordering
The quickest and most convenient way to purchase your DVD’s is directly through our site.
Your payment is processed through PayPal, which is owned by eBay. PayPal has and continues to be the largest and most secure online payment processing system on the web. All major credit cards are accepted.
We are also happy to take your order by phone. You can reach us at 303.459.2755.
International
In addition to our low prices, Sail Vision offers free shipping to residents of the U.S. and Canada.
International orders are gladly accepted and appreciated. To date, we have shipped thousands of DVD's throughout the world. However, due to the high cost of transport we must add a small surcharge to offset some of the expense.
The shipping cost for 1 or 100 DVDs shipped outside the U.S. or Canada is just $6.95.
We appreciate your understanding.
Shipping Schedule
As a general rule, all orders are processed and shipped within 24 hours of receipt (except weekends).
International & Canadian orders are shipped via U.S.P.S. International Air. Keep in mind your purchase must pass through two different customs offices. You should expect your package to arrive within 7 working days depending on where you reside.
U.S. orders are generally shipped by U.S.P.S. First Class mail. Institutional or large orders may be sent via Media Mail or Parcel Post at our discretion.
Please note things can get pretty hectic around here during several of the gift giving holidays. Upgraded shipping options are available and we urge you to call your order if faster or a guaranteed arrival date is required.
Return Policy
We will gladly replace any defective or damaged product we sell.
Should you encounter a problem, simply return it to us along with your name and mailing address via U.S. Mail to:
Sail Vision
4750 S. Santa Fe Cir., Ste 2
Englewood, CO 80110
A replacement will be shipped immediately.
Give Us A Holler
Questions? We want to hear from you. Simply drop us a line at
customerservice@sailvision.net. We'll get back to you fast.
We are always looking for new titles to add to our library. Please contact us with any suggestions.